Support
Find quick answers about reservations, schedules, payments, promotions, and visits to Ki’ichpam Xunaán.
We are located at Carretera Yalcoba-Xtut, Supermanzana km 9.5, 97794 Yalcobá, Yucatán.
You can open the route from Google Maps in our contact or location section. We also have route videos from Cancun, Merida, and Valladolid.
Yes, we recommend booking in advance to secure availability for your visit date.
Yes, you can complete your reservation and payment process from our platform when available for the selected package.
Yes, active promotions are displayed in the promotions section of the website.
Yes, you can contact customer support to check if your reservation can be modified.